Once you have purchased the Standard license...this is the platform itself. That means that all new upgrades, or rather add-on's, are directly added to your existing plan.
Therefore, if you purchase a higher-level plan, you will not receive any email with login instructions as your logins are the same.
For example, you have the Standard license, and you buy the PRO upgrade. After purchasing your account is automatically upgraded to PRO. You can verify this by opening the account settings section found on the top right corner of the Dashboard
Scroll down to the 'Your Plan' section and check the plan you are in.
If you do not see the new plan that you have purchased, then the old version is most likely cached in your browser. Please log out of Designrr. Clear your browser cache. Then log back in and check the version again.
Only once you see the upgraded license version will your added features be available in your account.
Still Don't See the Upgrade?
If you have followed the steps above and your upgrade still does not appear in your account, please contact support so we can check it for you.
When contacting support, please include as much information as possible, such as the email address used for the purchase, the name of the upgrade you bought, and a copy of your payment receipt or transaction ID if available.