The process is as follows:
1. Click on this URL: https://checkout.designrr.io/updateinfo/
2. In the given field enter your purchase email. This will be the email in the top right corner of your dashboard. (Unless you entered a different email when you checked out).
3. The system then sends you an email with your access link
4. Just click on the link provided - and you will see your billing hub.
Click the Subscriptions button
Here you will see a list of your current subscriptions:
Then click on Cancel subscription to stop any future billing.
For refunds please click here; https://learn.designrr.io/en/articles/6744085-how-to-refund-your-purchase
If you have any questions or require assistance please use our in-app chat to connect with one of our representatives.